Rabu, 31 Oktober 2012

Dr AK: Certified Basic NLP/NS Practitioner

31 Okt. 2012. Selasa. Dijemput oleh MTM Consultants Sdn Bhd sebagai pemeriksa luar bersama dengan Dr. Muhammad Jantan (RESQ), Dr. Syed Sofian Syed Salim (UPSI), Dr. Mohammad Aziz Shah Mohamed Arip (UPSI) dan Mahyana Mukhtar (MIAT) untuk pensijilan Basic NLP/NS Practitioner di Grand Dorsett Subang. Seramai 21 orang kaunselor yang berdedikasi akan mengamalkan NLP dalam kerjaya mereka. Teruja melihat semangat dan kebolehan mereka melakukan paten-paten dalam NLP iaitu Circle of Excellence, Six-Steps, Phobia dan Visual Squash.

Pada pandangan saya, kombinasi NLP dan NS lebih memantapkan kursus kecemerlangan diri ini. Tahniah untuk semua peserta yang berjaya dengan cemerlang dalam ujian tersebut dan tahniah juga untuk Tn Hj Md Taib Mat sebagai mentor dan fasilitator yang hebat, sentiasa mengemaskini kandungan kursus serta tahniah juga kepada Suzana dan Fakhrul Anuar yang perihatin, menjadikan program ini berjalan dengan lancar.

Dr AK: International Technical Conference 2012

30 Okt. 2012 - 1 Nov. 2012. ITC 2012 berlansung di Vistana Hotel, Kuala Lumpur. Terdapat sebanyak 120 peserta yang datang dari negara Malaysia, Indonesia, Korea, Iran dan lain-lain. Sesi pembentangan kertas kerja berlansung selama dua hari dalam bidang kejuruteraan. Pada hari ketiga, peserta dibawa melawat ke Putra Jaya, Masjid Besi dan KLIA2. Kemudiannya ke Fakulti Kejuruteraan dan Alam Bina, UKM untuk perbincangan antara organizer iaitu UKM dan CAU (Chung Ang University, Korea). Sebelum ke airport, peserta sempat melawat ke Taman Teknologi Hijau di UKM.  

Isnin, 29 Oktober 2012

Dr AK: Jom Power Nap

1. Find a good place to nap.
2. Have caffeine right before you nap.
3. When you're close to finishing your coffee, set an alarm to go off in 15 minutes.
4. Outside of your office door,
post up a sign that says you are power-napping and can be contacted at a certain time.
5. Get up as soon as the alarm goes off. Sleeping for any longer than 20 minutes will be counterproductive. Sleeping more than 30 minutes can lead to sleep inertia, making you feel sluggish and more tired than ever.

Dr AK: Aplikasi Meta-State Engineering

Pada 29 Ogos 2012, saya coin istilah "Meta-State Engineering" dan terangkan penggunaan Neuro-Linguistic Programming (NLP) dan Neuro-Semantics (NS) dalam rekabentuk kejuruteraan kepada rakan-rakan dalam Kursus Neuro-Semantics di Shah Alam, dan saya juga berpendapat ianya perlu untuk melengkapkan kajian Artificial Intelligence seperti "Expert System" dan "Fuzzy Logics" dalam blog saya. Pagi ini saya membaca artikel ini.


NASA Launches with NLP! An Interview with Dr. Alenka Brown Vanhoozer, Director for Advanced Cognitive Technologies

By Al Wadleigh

I met Alenka at the NLP Comprehensive Post Master Advanced Language Patterns workshop in Winter Park, Colorado, this past summer. Alenka is taking NLP to the stars – literally. Her work involves using NLP to create what she calls Adaptive Human-System Integration Technologies for various applications: aerospace (commercial, military, NASA), brain mapping, behavior profiling, modelling of learning and decision-making strategies and more. Here is what she had to say about her work.

AW: So, tell me about your organization and what you are doing.

AB: I'm the Director of the Center for Advanced Cognitive Technologies at the Department of Energy's Oak Ridge Y12 facility in Tennessee. Previous to this position, I was a research engineer for Argonne National Laboratory where my work with NLP started. For the past nine years I have conducted research involving representational systems and submodalities in the design of adaptive systems for human-system interaction. 

The research involved understanding how internal representational systems can be used to develop adaptive systems that match how an individual processes information. Other areas of study have involved modelling beliefs, values, and motivation at the neuro-physiological level and preferred representational systems, chiefly visual, auditory and kinesthetic (V-A-K). In my research to date, I found the modeling approach of NLP to be an untapped resource for understanding human behavior in the fields of artificial intelligence, cyber security, adaptive systems, identifying inherent system design errors, extraction of information for systems design, virtual mirroring, modelling successful individuals, and much, much more. And now, I'm integrating this with neural brain research for correlating representational systems with neural pathways and associating the results with semiotics.

AW: What are some of the projects you are working on?

AB: One of the projects I'm currently conducting is for NASA based on the representational systems – V-A-K. I'm looking at previously filmed videos of eye scanning movements of different subject pilots, and correlating this to written transcripts of verbal conversations of the subject pilots during various scenarios. I'm mapping how each of the subject pilots process information during abnormal and normal conditions. Basically, determining primary representational systems, and the construction of internal strategies when performing specific tasks. From the results, I will determine how to enhance current training programs for pilots and suggest new designs for flight decks. Over the length of the project results from this study may be used to enhance certain areas of the astronaut training program. The project also involves training human factors engineers at NASA Langley on how to use NLP techniques in their research studies.

I'm conducting work with a colleague for the Department of Defense in designing adaptive systems for battle visualization and planning. Other projects within the near future will involve NLP methodology and knowledge preservation, advanced learning systems, behavior profiling and adaptive cognitive systems for biometrics, which involves correlating representational systems with neural pathways and semiotics.

AW: What would be an example of how you use this information?

AB: New commercial pilots being hired today are no longer primarily ex-military pilots in their late 30's, early 40's with 20 years experience. Because less ex-military pilots are retiring, commercial airlines are starting to hire pilots that come from a general aviation background with a minimum of at least a 1,000 hours of flight time. The ex-military and general aviation pilots have different flying philosophies, different types of training and standards that they set for themselves, or that have been set for them. So we will probably start to see different types of errors in the new pilots compared to their counterparts – ex-military or older commercial pilots.

Planes today are pretty much automated and can fly themselves. It has been noticed in simulator training that the newer pilots, who are non ex-military or senior commercial pilots, are much more comfortable with the automated systems until there is an abnormal condition. Once an abnormal condition is activated, these new pilots start to hesitate and second-guess themselves. It has been suggested that this is due to the fact that these new pilots rely more heavily on the computers and less on their ability of manual control. The opposite seems more prevalent with the senior pilots of 15 or 20 years experience. An abnormal condition is activated and these senior pilots automatically take over manual control and feel their way through the situation. The interesting part is that these same senior pilots are not as comfortable with the highly automated systems as the newer pilots.

So we're looking at possibly new types of error problems with the new pilots being hired today. I would use the NLP models and techniques to understand how the philosophies are different at the neuro-physiological level, establish the V-A-K strategies being used between the two types of pilots during various scenarios, and compare results for the enhancement of simulator training and design. This type of enhancement could then be transitioned into redesign of flight decks for commercial and NASA applications.

AW: In a sense you are designing the user interfaces of flight decks to the unique characteristics of the pilots employing them depending upon whether their modality preference is kinesthetic, auditory, or visual. Have you worked on other user interfaces?

AB: Yes. I have done similar work for the nuclear engineering field for the Department of Energy. I modelled nuclear reactor operators at two facility sites to determine how they processed information. I found that the majority of the nuclear operators observed were primarily kinesthetically oriented with the second largest group being auditory. The studies compared the representational systems to preferred characteristics or attributes that each of the operators liked or disliked on visual displays. From these results, we were able to develop a list of screen display characteristics for the auditories, kinesthetics, and visuals. It was noticed that the kinesthetic's and the auditorie's preferences overlapped in several areas like background colors – they both dislike black. The kinesthetics remarked that black backgrounds made them uncomfortable and gave them a negative feeling. I was also able to determine the amount of colors, the type of text, fonts, character density on the screen, and more preferred by each group (V-A-K). They demonstrated preferences about whether to use icons, symbols, or text, how images, icons and layout of screen displays should be developed, and so on. From these studies, I am able to tell if a visual, an auditory, or a kinesthetic individual designed the system, and what sort of inherent errors we could expect.

AW: That's really fascinating. So just by the screen layout you can know the modality preference of the person who designed it. This has some profound implications for designers as well as users!

AB: Yes it does. Another example was several years ago at what was known then as the Chem Plant run by Westinghouse in Idaho. I went and saw a series of screen displays newly developed by Westinghouse for their in-house operators. I mentioned to the engineer that, "Either you had operators design these screens or you're still in the process of designing them." He replied that "the operators did it – the engineers didn't develop the screen displays for the operators." When the engineer got to one particular screen and I said, "Well, either the operators couldn't see inside this room that's being depicted here, or you had an engineer do this one," he said, "The operators couldn't see inside the room. So they went and got the piping and instrumentation drawing so they had some clue as to what was in the room." The graphical interfaces or screen displays that were shown to me were very simplistic. The screen only displayed what the operators felt was necessary to see. There were limited saturated earth tone colors on the screen, a legend, and very little text. That indicated to me the operators designing the screens were primarily kinesthetic or auditorily oriented. And sure enough, the operators who developed the screens were primarily kinesthetic-auditory (sequentially oriented).

So I told the engineer, "You know these screens are pretty good." The engineer said, "We gave the operators a system and they came in and designed these screens." And I said, "Well, then they're designing it for the way THEY see it, they hear it, or they feel it. These are good screens. This is the way screens need to be designed – to the operator's needs. They're the ones working on it 40 to 60 hours a week, it's not the engineer who's going to be sitting here."

AW: What I'm getting from this is that the inherent errors in user interfaces has more to do with the incongruence between the screen and how the user processes information. If the user is kinesthetic and the designer is visual the user will have more difficulty with the interface.

AB: Right. So another portion of the research and applications we've been doing is also identifying the designers' way of processing information and seeing where there's conflict. So, typically, if you have a designer whose primary reference system is visual, he's going to design the system from a visual perspective. Even though the designer will show the information that's required, the information will be displayed in a format that is comfortable to the designer's way of processing information meaning it's going to have a certain amount of colors, probably too much text, too much information packed in, and a background color that is unsuitable to the kinesthetic and auditory oriented processors. Everything is going to look the way this designer likes it to look. It's not going to look the way the auditory or kinesthetic operator would prefer for it to look. So, here's where we're starting to notice inherent errors being designed into systems, and that's what we mean by inherent system design errors. These are not inherent errors to the engineer designing the system but to the people using the system. The system does not match the way the operators or users are processing information. So the system is not adapting to them. And that's an area that we're working in. We're designing adaptive systems.

Ahad, 28 Oktober 2012

NLP: Petua Berniaga

Bagi seorang yang kurang pengetahuan dalam perniagaan, tugasnya seperti membawa seekor kuda (pelangan) menuju sebuah tasik dan memaksanya minum air (beli barang). Tentulah susah. Bagi seorang yang berpengetahuan, tugasnya bukan memaksa kuda itu minum tetapi membuatnya merasa haus.

Untuk membuat pelangan merasa haus, anda perlu tahu minda pelangan (meta program).

Dr AK: Goodbye Shreya & Madhuri

28 Okt. 2012. Ahad. Teruja diminta menyemak ejaan tesis Doktor Falsafah "Gambaran Masyarakat Melayu Menerusi Novel-novel Melayu Cape, Afrika Selatan" menggunakan Dewan Eja Pro serta mencetak tesis setebal 254 mukasurat. Selendang Sari hanya menunggu esok untuk binding dan hantar 2nd draft kepada penyelia. Tumpang gembira melihat beliau membelek tesisny
a yang telah siap di tangan (i know how it feels).

Tahniah! Kerja 3 1/2 tahun sudah selesai, menunggu viva saja. Nampaknya bilik tidur yang sudah jadi bilik komputer dan perpustakaan boleh dikemaskan, dan akan berkumandanglah lagu-lagu Shreya Ghospal dan movie Madhuri Dixit setelah sekian lama kena blacklist.

Jumaat, 26 Oktober 2012

Dr AK: Framing dan Reframing


EB = Pendidikan di Universiti Tempatan
IS = Tidak Bertaraf Dunia

Deframing - Specifying the Magic
(1) Apa yang anda maksudkan dengan bertaraf dunia? Bila anda sebut universiti tempatan, adakah anda golongkan juga universiti luar negeri yang beroperasi dalam negara? Apakah rujukan pengalaman anda yang mengatakan tidak bertaraf dunia? Secara spesifiknya, bertaraf dunia yang bagaimana?

Deframing - Getting the Magical Strategy
(2) Bagaimana anda tahu universiti tempatan tidak bertaraf dunia?

Content Reframing - Reframe the EB content
(3) Amat menarik! ramai pelajar dari luar negara datang ke sini untuk mendapat pendidikan di universiti tempatan dan anda katakan ianya tidak bertaraf dunia?

Content Reframing - Reframe the IS content
(4) Nampaknya anda seperti kurang jelas dengan maksud bertaraf dunia, mungkin anda maksudkan universiti terbaik di dunia.

Counter Framing - Reflexively apply the EB (X)
(5) Saya pernah mendapat pendidikan di universiti tempatan dan universiti terkenal di luar negara yang anda anggap sebagai bertaraf dunia, saya dapati universiti tempatan setanding dengan universiti tersebut.

Counter Framing - Reflexively apply the IS (Y)
(6) anda tahu yang kakitangan akademik universiti tempatan kebanyakannya mendapat ijazah dari universiti bertaraf dunia, bagaimana pendidikan yang mereka beri tidak bertaraf dunia pula?

Counter Framing - Counter Example
(7) jadi anda hendak beritahu saya yang anda pernah melihat di sebuah bilik kuliah di universiti tempatan tidak ada lcd projektor, anda ingat semua bilik kuliah di universiti tempatan begitukah?

Pre-Framing - Positive Prior Intention
(8) tahukah anda bahawa kepercayaan yang anda bawa ini menyebabkan anda memandang rendah kepada graduan yang dihasilkan oleh universiti tempatan termasuk diri anda sendiri.

Pre-Framing - Positive Prior Cause
(9) Saya tertanya-tanya mungkin anda percaya begini kerana anda pernah mengenali graduan universiti tempatan yang berkualiti rendah, itu cuma generalization anda saja.

Post-Framing - First Outcome
(10) Jika anda masih percaya sebegini, bagaimana anda ingin menghormati pensyarah anda di universiti tempatan dan diri anda yang belajar di universiti tempatan?

Post-Framing - Outcomes of Outcome
(11) Jika anda percaya sebegini, anda boleh dianggap tidak menghormati graduan dan pensyarah dari universiti tempatan, bagaimana mereka akan menghormati anda?

Post-Framing - Ultimate Outcome
(12) Jika anda biarkan kepercayaan ini ada dalam diri anda sepanjang hayat, bayangkan bagaimana tidak hormatnya anda kepada graduan universiti tempatan dan bagaimana anda juga tidak dihormati oleh mereka. Bukankah merugikan anda?

Up-Framing - Out-Framing - Model of the World
(13) Bagaimana anda boleh berpendapat sebegini dan dari pandangan siapa yang anda ambil?

Up-Framing - Out-Framing - Value Outframing
(14) Anda percaya kepada slogan Malaysia boleh, bagaimana pula sekarang anda seolah-olah tidak percaya kepada kebolehan Malaysia untuk menghasilkan pendidikan bertaraf dunia?

Up-Framing - Out-Framing - Allness Outframing
(15) Jika semua orang percaya seperti anda, berapa agaknya bilangan pelajar luar negara yang akan mendaftar di universiti tempatan?

Up-Framing - Out-Framing - Necessity Outframing
(16) Apakah yang anda perlukan untuk percaya universiti tempatan bertaraf dunia?

Up-Framing - Out-Framing - Identity Outframing
(17) Anda adalah orang terpelajar yang bekerja di syarikat internasional hasil pendidikan universiti tempatan, sudah tentulah pendidikan anda bertaraf dunia?

Up-Framing - Out-Framing - All Other Outframing Abstractions
(18) Bila anda berfikir mengenai pendidikan di universiti tempatan, bagaimana ia mempengaruhi anda untuk mengatakan ianya tidak bertaraf dunia?

Up-Framing - Out-Framing - Ecology Outframing
(19) Jika kita katakan universiti tempatan tidak bertaraf dunia, apakah kebaikan yang kita perolehi? Bolehkah ianya meningkatkan kepercayaan majikan untuk mengambil graduan universiti tempatan bekerja di syarikat mereka?

Analogous Framing - Metaphor or Story Outframing
(20) Bulan lepas saya ke luar negara bertemu dengan dua orang profesor dari University of Pittsburgh dan seorang dari MIT, mereka kagum dengan pencapaian universiti tempatan kerana berjaya menghasilkan penyelidikan yang bermutu dalam jurnal Q1 serta menduduki ranking 200 universiti terbaik dunia, mereka mengikhtiraf universiti tempatan bertaraf dunia, siapalah kita untuk mengatakan sebaliknya.

Inilah contoh penggunaan 20 teknik framing dan reframing yang dihasikan oleh Dr Michael Hall selepas remodeling kerja Dr Robert Dilts. Selepas itu ada 6 lagi teknik yang dihasilkan oleh Dr Michael Hall dari perspektif Neuro-Semantik. Jadi kesemuanya 26 teknik. Dalam kajian saya, 26 teknik ini cukup ampuh untuk digunakan oleh NLPers dalam kebanyakan aplikasi seperti debat, mesyuarat, jual produk, kaunseling dan sekurang-kurangnya borak di kedai kopi tetapi tidak cukup berkesan untuk kes kritikal seperti berdepan dengan opponent yang kurang ajar dan degil.

Sempena hari raya korban ini saya berbesar hati untuk berkongsi 4 lagi teknik framing, style Dr AK yang dihasilkan di makmal Meta-State Engineering. Ianya melepasi primary state dan meta states iaitu pada tahap external behaviour, dikenali dengan (27) External Behaviour Framing - Visual, (28) External Behaviour Framing - Auditory, (29) External Behaviour Framing - Kinesthetic dan (30) External Behaviour Framing - Gustatory. Ianya sesuai untuk situasi kritikal, bila teknik 1 - 26 tidak berfungsi dengan baik dan dilakukan di luar sesi terapi.

External Behaviour Framing - Visual
(27) bulat dan besarkan mata anda serta cekak pinggang, kemudian pandang tepat ke matanya seolah-olah anda mahu menelan seluruh badannya, dalam hati (Ad) "ingat universiti luar negara bagus sangat ke?"

External Behaviour Framing - Auditory
(28) tutup kedua telinga anda dengan jari telunjuk kiri dan kanan kemudian sebut "AAAAAA AAAA AAAA", dalam hati (Ad) "tension aku dengan budak ni, tak paham-paham". Kalau ada masalah boleh ikut demo ini: http://www.youtube.com/watch?v=MeE2E7nqe0w

External Behaviour Framing - Kinesthetic
(29) angkat kaki (balik rumah lagi bagus)

External Behaviour Framing - Gustatory
(30) kumpulkan air liur dalam mulut anda dan tuuiiih...

"Jangan amik serious sangat naa... "If you're serious you're stupid - Dr Richard Bandler (andaian NLP)" selamat hari raya korban, maaf zahir dan batin" - Dr AK.

Selasa, 23 Oktober 2012


Ketika Cikgu Jaffar berjalan keluar dari bilik Pengetua, Puan Rosmah melihat nota kecilnya, kemudian menyandarkan badan ke kerusi untuk berfikir. Dia teringat pertemuannya dengan Cikgu Bidin beberapa hari selepas dilantik sebagai Pengetua. Sengaja dia mengaturkan pertemuan dengan bekas Pengetua sekolah itu untuk mengetahui sikap dan kemahiran guru serta kaki tangan pejabat supaya mudah untuk menguruskan mereka.

Cikgu Bidin menceritakan perihal bekas kakitangan di bawah jagaannya seorang demi seorang berdasarkan pengalamannya selama sepuluh tahun di situ.  

"Cikgu Jaffar baik orangnya cuma mempunyai sedikit masalah kemurungan, mungkin masalah rumahtangga. Banyak masa dihabiskan untuk berborak di kedai kopi. Jarang saya beri tugas sebab ada saja masalah yang timbul bila diuruskannya. Kadang-kadang dia hadir, kadang-kadang tidak, susah untuk dijangka." kata Cikgu Bidin menceritakan perihal Cikgu Jaffar bila ditanya oleh Puan Rosmah. 

"Dulu dia guru Matematik tetapi memandangkan sikapnya yang jarang ke kelas untuk mengajar dan banyak komplain dari ibu-bapa, saya beri dia tugas sebagai guru bimbingan dan kaunseling." kata Cikgu Bidin lagi.

"Cikgu Jaffar tiada ijazah dalam bidang psikologi atau kaunseling, jadi saya suruh dia hadiri kursus supaya boleh bantu pelajar tetapi ada saja alasannya untuk menggelak. Di sekolah kebanyakan masa dia bertapa di dalam bilik untuk mengendalikan kes disiplin, itu pun bila diminta oleh guru disiplin. Selalunya jarang dirujuk kerana kata guru disiplin hanya menambahkan masalah bila dikendalikannya. Dia agak senior di sekolah ini, guru-guru lain tidak berani mengarahkannya untuk melakukan sebarang tugas." kata Cikgu Bidin.

"Bagaimana pula dengan kegemaran Cikgu Jaffar" tanya Puan Rosmah selepas suasana diam seketika, kata orang Malaikat lalu.

"Kegemaran Cikgu Jaffar saya tahu, kegemaran guru yang lain minta maaflah saya kurang beri perhatian. Tidak banyak yang bercerita kepada saya mengenai minat mereka. Cikgu Jaffar suka dengan ikan, kalau tiada di kedai kopi, dia pergi menangkap ikan dengan anak buah saya, Mat Jenin. Mereka memang berkawan rapat. Kadang-kadang saya terjumpa mereka di hujung kampung mencari ikan laga di paya nipah. Kalau tanya dia fasal ikan laga, semua jenis dia tahu, half moon tail, double tail, crown tail dan macam-macam lagi yang saya dengar dari dia." jawab Cikgu Bidin. 

"Dulu Cikgu Jaffar ada cadangkan Persatuan Ikan Laga, saya tidak bersetuju atas alasan tidak penting untuk pelajar dan skopnya pula terlalu kecil. Takkan pelajar sekolah hendak dibawa menangkap ikan laga di paya nipah, nanti apa kata ibu-bapa. Aktiviti itu pula nampak seperti kebudak-budakkan." terang Cikgu Bidin lagi. 

Cikgu Rosmah hanya mendengar sambil mengambil nota ringkas, tidak ada komen cuma soalan saja yang diajukan. Cikgu Bidin juga hairan mengapa kegemaran setiap guru diberi perhatian. Walau bagaimanapun dia kagum dengan kesungguhan Puan Rosmah yang mengambil tahu latar belakang setiap guru di bawah pengurusannya. Dia juga rasa dihargai bila dijemput untuk memberi pandangan walaupun sudah tidak berkhidmat lagi. Tidak pernah dia terfikir dulu untuk berjumpa dengan bekas pengetua sebelumnya, apa lagi untuk bertanya mengenai kegemaran setiap guru di sekolah itu.  

Bersambung <<Siri 07>> Dr AK

Isnin, 22 Oktober 2012

IKLAN: International Technical Conference 2012

22 Okt. 2012. Isnin. Sehari duduk menulis. Akhirnya, sempat juga hantar paper bertajuk "Stability of Segmental Retaining Wall using ANFIS (Artificial Neuro-Fuzzy Inference System)" ke konferen ITC2012 bersama dengan tiga lagi paper dari postgraduates di bawah seliaan. Insyaallah jumpa di sana nanti.

30 Oct 2012 - 1 Nov. 2012
Hotel Vistana
RM1000 (RM450 student)

It is with great pleasure for the Faculty of Engineering and Built Environment, Universiti Kebangsaan Malaysia in collaboration with the Jurutera Perunding Zaaba (JPZ) and the School of Architecture, Building Science & Urban Engineering, College of Engineering, Chung Ang University, South Korea to present the 3rd International Technical Conference CAU-UKM-JPZ, ITC 2012, to further bridge as well as nurture the understanding and collaboration amongst the regional and global engineering/science scientists and practitioners.


Ahad, 21 Oktober 2012

Dr AK: Mind-Lines

Orang jarang marah kepada orang asing. Untuk marah atau menegur seseorang mengenai perkara kecil/remeh yang dilakukannya sehingga merudum hati dan perasaannya, anda perlu sayang dia terlebih dahulu.

Betulkah anda sayang dia?
atau anda hanya kecewa kerana kehendak anda tidak dapat dipenuhi?


Sabtu, 20 Oktober 2012

Dr AK: Kursus Mind Lines

20 - 21 Okt. 2012. Sabtu/Ahad. Bengel Mind Lines diadakan di Shah Alam selama dua hari.